Privacy Policy

Effective Date: July 9, 2024
Last Updated: June 20, 2025

Graphomar LLC (« we, » « us, » or « our ») respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Payment information (processed securely through Stripe)
  • Project details and communications
  • Marketing preferences and feedback

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide and improve our design and development services
  • Process payments and manage billing
  • Communicate with you about projects and services
  • Send marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • comply with legal obligations and protect our rights

Payment Processing

We use Stripe, Inc. as our third-party payment processor. When you make a payment:

  • Your payment information is transmitted directly to Stripe
  • We do not store your complete credit card information
  • Stripe’s processing is governed by their Privacy Policy
  • We may store transaction IDs and payment status information
  • All payment data is encrypted and secured according to PCI DSS standards

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe)
  • Website hosting and maintenance
  • Email marketing services
  • Analytics and reporting
  • Project collaboration tools

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication measures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to certain uses of your information
  • Restriction: Request restriction of processing in certain circumstances

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at privacy@graphomar.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where data protection laws may differ from those in your country.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the « Last Updated » date
  • Sending email notifications for significant changes (where required)

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Graphomar LLC
2108 Sedalia Lane
Lexington, KY 40513
Email: privacy@graphomar.com

For specific privacy-related inquiries, please use the subject line « Privacy Policy Inquiry » in your email.